Case Studies

“PartsArena meets the needs of our own service team, as well as independent engineers and those that matter most – the end users. By using PartsArena, service engineers can be confident that they have identified the right part first time, every time.” Gary McKinnon, Customer Services Director, Alpha Heating Innovation 

"Infomill delivered more useful functionality than our original specification required, within budget and on schedule. Infomill’s obvious knowledge and understanding has impressed the whole implementation team. Our engineers and help desk staff started to benefit from the partsarena system from the day it was launched." Lee Robinson, heateam’s Service Director

“PartsArena has been an instant hit with our engineers. They are able to identify required parts much more quickly than using paper manuals. They also know that whatever they come across, PartsArena is likely to provide the answer. When they are on site, they can now fix problems much quicker – which not only delights our customers, but has made our whole operation more efficient.” Doug Graham, Finance Director, Homeserve

“It’s incredible to think that anyone can access our entire stock range and order what they need without leaving their customer’s site. PartsArena will allow us to make our customer’s lives simple and more productive.” Grant Richardson, Brand Director for Parts Center